Check in process, after I gave the guy my name.. He said oh you did mobile check in, hands me my card says elevator straight to left! I was puzzled as he didn't even mention what my room # & besides the fact didn't acknowledge my elite status with Marriott.
Bathroom tub was stained & our sink wasn't draining... Engineering couldn't fix it (wanted to give us new room!) really the guy couldn't remove the stopper to unclog it or put dranao... If we were here for more than one night and not with friends that we have rooms close to each other we would have moved....
Room was good, had two issues though. 3 pillows were dirty (see pic) so we slept on one that had zero support.
Not a Marriott quality hotel & service. While hotel from outside & inside looks great, it's the service that wins you over.
I was here for a seminar and did not stay in a room. The meeting room was very comfortable. The power strips were set up well. The lunch that was served was top notch, and the staff was very attentive and friendly. One thing that was confusing was that the desk staff told me to go to 'room 2' but the sign on the door was labelled 'room 111' or something like that. Otherwise, this was a great experience, and I'd recommend it.
Honestly thou doubt we will be back.
Right on the river overlooking both the Great American Ballpark and Bengals stadium. The restaurant on the main floor has an AWESOME Old Fashioned that they make with a locally sourced bourbon if I remember correctly. Plus the outdoor veranda seating area had BEAUTIFUL views of the river. Rooms were clean and orderly. Beds are comfy. Very nice hotel.
Very nice. The staff was extremely friendly and accommodating. My only issue, which was crucial, was my room key kept deactivating. After the 3rd time the desk said top keep it away from my wallet magnet. Made sense, however, it didn't help. Total stay -5 VISITS TO THE DESK. Amazing part, the UCON NCAA basketball team was in town and at the hotel!! 3 stars because of the room key issue...
Thank you Marriott Rivercenter, for our wedding guest hotel blocking! Marriott was so accommodating and welcoming, throughout this process. The lobby is absolutely beautiful and was our backup location for wedding photographs, if it rained. Luckily, it was sunny that day, but it gave me such peace of mind to have this option. Their customer service is absolutely the best! Thank you again, for such a great experience!
Cincinnati Marriott At Rivercenter is a US Lodging based in Covington, Ohio. Cincinnati Marriott At Rivercenter is located at 10 W Rivercenter Blvd, Covington, KY 41011, USA.
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